Problem:
Failed to install Data Loss Prevention 9.x.
failed to deploy DLP agent from ePO and install it manually.
Solution:
Go to Add/Remove program and uninstall all the program start with Microsoft Visual C++.
After uninstall all the Microsoft Visual C++, Restart the system.
Open a command prompt and run the command:(depending on the operation systems)
DLPAgentInstaller.x64.exe /extract
DLPAgentInstaller.x32.exe /extract
On the folder the DLPAgentInstaller.x##.exe exists you will see those files:
DLPAgentinstaller.msi
DLPAgentinstaller.exe
En_visual_c_pp_2010_sp1_redistributable_package_x64_651767.exe
En_visual_c_pp_2010_sp1_redistributable_package_x86_651767.exe
Vcredist_keyview_x64.exe
Install:
1. En_visual_c_pp_2010_sp1_redistributable_package_x86_651767.exe
or
En_visual_c_pp_2010_sp1_redistributable_package_x64_651767.exe
2. Vcredist_keyview_x64.exe
3. DLPAgentinstaller.exe
If you failed to install the Microsoft Visual C++, if you have an error:
"Error 1935.An error occurred during the installtion of assembly 'Microsoft.VC80.CRT,Type="win32",publicKeyToken="1fc8b3b9a1e18e3b" ,processorArchitecture="amd64"'. Please refer to Help and Support for more information"
Connect with Microsoft support
Failed to install Data Loss Prevention 9.x.
failed to deploy DLP agent from ePO and install it manually.
Solution:
Go to Add/Remove program and uninstall all the program start with Microsoft Visual C++.
After uninstall all the Microsoft Visual C++, Restart the system.
Open a command prompt and run the command:(depending on the operation systems)
DLPAgentInstaller.x64.exe /extract
DLPAgentInstaller.x32.exe /extract
On the folder the DLPAgentInstaller.x##.exe exists you will see those files:
DLPAgentinstaller.msi
DLPAgentinstaller.exe
En_visual_c_pp_2010_sp1_redistributable_package_x64_651767.exe
En_visual_c_pp_2010_sp1_redistributable_package_x86_651767.exe
Vcredist_keyview_x64.exe
Install:
1. En_visual_c_pp_2010_sp1_redistributable_package_x86_651767.exe
or
En_visual_c_pp_2010_sp1_redistributable_package_x64_651767.exe
2. Vcredist_keyview_x64.exe
3. DLPAgentinstaller.exe
If you failed to install the Microsoft Visual C++, if you have an error:
"Error 1935.An error occurred during the installtion of assembly 'Microsoft.VC80.CRT,Type="win32",publicKeyToken="1fc8b3b9a1e18e3b" ,processorArchitecture="amd64"'. Please refer to Help and Support for more information"
Connect with Microsoft support
