McAfee Drive Encryption (MDE) 7.1.x
McAfee Endpoint Encryption for PC (EEPC) 7.0.x
Problem:
- Failed to export key from ePO
- Failed to login to encrypted system
- Invalid user - 0xEE17000d
- User is Disabled
- Forgot the password
- Forgot the user
- failed to find key in ePO
Your wish is to boot to the operation system or to decrypte the system
Solution:
-Boot the system from McAfee recovery disk
McAfee Endpoint Encryption for PC (EEPC) 7.0.x
Problem:
- Failed to export key from ePO
- Failed to login to encrypted system
- Invalid user - 0xEE17000d
- User is Disabled
- Forgot the password
- Forgot the user
- failed to find key in ePO
Your wish is to boot to the operation system or to decrypte the system
Solution:
-Boot the system from McAfee recovery disk
- Click on authorize and write the daily code
- The click on Disk Information
- The click on Disk Information
- Copy the Key Check
- Now go to the ePO server
- Go to system tree and choose the locked system
- Click Action
- Now go to the ePO server
- Go to system tree and choose the locked system
- Click Action
- Click Drive Encryption - > Export Recovery Information based on Disk Kecheck
- Write the Keycheck you copy from the system
- Check the box "Search old keys also"
- Click OK
- Download the xml file to a CD/DVD/DiskOnKey
- Go to the locked system
- Enable USB if necessary
- Click File and choose the xml you downloaded from ePO Server
If you want just to boot into Windows - Click Emergency BOOT
If you want to decrypt and remove the encryption - Click Remove DE
GOOD LUCK!!!
- Check the box "Search old keys also"
- Click OK
- Download the xml file to a CD/DVD/DiskOnKey
- Go to the locked system
- Enable USB if necessary
- Click File and choose the xml you downloaded from ePO Server
If you want just to boot into Windows - Click Emergency BOOT
If you want to decrypt and remove the encryption - Click Remove DE
GOOD LUCK!!!