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replication to SuperAgent Distributed Repository fails

5/6/2016

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Problem:

Replication to SuperAgent Distributed Repository fails - error code 5 (Access is Denied)
McAfee Agent 5.x

Solution 1:

-Deselect self protection on the super agent from the ePO server in General policy
-Log in to the system who's super agent
-Open repository folder, in the folder there is a file sitestat.xml
-Stop all McAfee Agent Services (McAfee Agent Service, McAfee Agent Common Services, McAfee Agent Backwards Compatibility)
-After you stop the services you will see that the file "sitestat.xml" is disappear(if not delete it)
-Start the services

Now try to replicate the super agent repository.

Solution 2:

When Accept connections only from the ePO server is selected in General policy, replication from SuperAgent might fail in a cluster ePolicy Orchestrator environment

-
Deselect Accept connections only from the ePO server in General policy, then perform agent-to-server communication and replicate SuperAgent

​


Note:

I solve this issue with McAfee ePO 5.3.0, McAfee Agent 5.0.2.188
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