McAfee as publish a new version of McAfee Data loss prevention(DLP) / HDLP / Device Control number 9.4,

- This version is not supported any convert / migration policies from older version - If you have a complex set of rule wait for the next version 9.4.1, it will have a migration procedure.
if you still want to upgrade to the 9.4 version, all policies will need to be configure manually.


- This version is not supported for Windows XP - So if you still using WinXP you will need to use both version(9.3.x & 9.4) on the same ePO(supported).

McAfee DLP 9.4.1 will include a migration procedure to policies.

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McAfee Drive Encryption (MDE) 7.1.x
McAfee Endpoint Encryption for PC (EEPC) 7.0.x

Problem:

- Failed to export key from ePO
- Failed to login to encrypted system
- Invalid user - 0xEE17000d
- User is Disabled
- Forgot the password
- Forgot the user
- failed to find key in ePO

Your wish is to boot to the operation system or to decrypte the system

Solution:

-Boot the system from McAfee recovery disk

- Click on authorize and write the daily code
- The click on Disk Information

- Copy the Key Check

- Now go to the ePO server
- Go to system tree and choose the locked system
​- Click Action

- Click Drive Encryption - > ​Export Recovery Information based on Disk Kecheck

- Write the Keycheck you copy from the system
- Check the box "Search old keys also"
​- Click OK
​- Download the xml file to a CD/DVD/DiskOnKey
- Go to the locked system
- Enable USB if necessary
- Click File and choose the xml you downloaded from ePO Server

If you want just to boot into Windows - Click Emergency BOOT

If you want to decrypt and remove the encryption - Click Remove DE

​GOOD LUCK!!!